By using embervalehome.com and placing an order, you agree to these terms.
We work to keep product descriptions, dimensions, and images accurate. Minor variations in color and finish can occur between screens and physical products. If a listing contains a material error (including an obviously incorrect price), we may cancel the affected order and refund you in full.
Your order is an offer to purchase; it is accepted when we send a confirmation email. We may cancel orders for suspected fraud, address problems, or supply issues — always with a full refund.
Shipping timelines, the 30-day return window, and the 12-month warranty are described in our Shipping and Refund policies, which form part of these terms.
Heating products must be used according to the included instructions. Do not cover heaters, leave them unattended around unsupervised children or pets, or use products in ways their instructions prohibit.
To the maximum extent permitted by law, our liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these terms limits rights that cannot be limited under applicable consumer law.
Embervale · support@embervalehome.com