Electric Heated Neck & Shoulder Shawl, Warming Heat Wrap Pad for Back Relief at Home & Office
Free delivery Oct 19 – Nov 2
- Buy 2 or more, save 10% — applied automatically at checkout
- In stock
- 30-day returns · 12-month warranty
- Questions? Call or text (803) 702-1373 or
At a glance
Description
A plug-in heated shawl that drapes over the neck and shoulders for warmth while you sit at home or at the office. One size fits most adults.
- Power: Plug-in 120V
- Fit: One size; drapes over the neck and shoulders
- Care: Machine washable once unplugged and the controller is detached
- Use: Indoor
Free US shipping · 30-day returns · 12-month warranty.
Specifications
| Power | Plug-in 120V |
|---|---|
| Use | Indoor |
| Warranty | 12 months |
Shipping
- Free shipping across the US on every order, no minimum.
- Order processing: 1–3 business days.
- Transit: 7–15 business days.
- Estimated delivery if you order today: Oct 19 – Nov 2.
- A tracking link is emailed as soon as your order ships.
- We currently ship within the United States only.
Returns & Warranty
- Changed your mind? Return it within 30 days of delivery, unused and in its original packaging. Email us first for a return authorization and the return address; we reply within one business day.
- Arrived damaged? Email photos within 48 hours of delivery and we ship a free replacement or issue a full refund, your choice.
- A fault later on? The 12-month warranty covers manufacturing defects. Email a photo or video of the issue; most are resolved with a replacement part or unit at no cost.
- You never pay return shipping for a damaged or faulty item.
- Refunds go to your original payment method within 5–10 business days of the return being inspected.
Start a return or claim at support@embervalehome.com · Full returns policy
Product details
Frequently Asked Questions
Will it fit me?
Can I wash it?
How much is shipping, and how fast?
Shipping is free anywhere in the US, no minimum. Orders are processed in 1–3 business days, and this item typically arrives in 8–18 business days (order today: about Oct 19 – Nov 2). Your tracking link is emailed as soon as it ships.
What if it arrives damaged or develops a fault?
Damaged on arrival: email photos to support@embervalehome.com within 48 hours of delivery and we will ship a free replacement or issue a full refund — your choice.
A fault after that: every product has a 12-month warranty against manufacturing defects. Email a photo or video of the issue; most are resolved with a replacement part or unit at no cost.
You never pay return shipping for a damaged or faulty item.
Can I return it if I change my mind?
Yes — within 30 days of delivery, unused and in its original packaging. Email support@embervalehome.com with your order number first; we reply within one business day with a return authorization and the return address. Refunds go to your original payment method within 5–10 business days of the return being inspected.
Is my payment secure?
Checkout is handled by Shopify Payments. Your card details go straight to the processor — we never see or store them.
How do I track my order?
You will get a tracking link by email as soon as your order ships, usually within 3–5 business days of ordering. The order status page linked in your confirmation email always shows the latest update. Questions? Call or text (803) 702-1373 or email support@embervalehome.com.