Smart Atomizing Vapor Fireplace with App Control, Multi-Color 3D Mist Flame Electric Fireplace for Media Walls
Free delivery Oct 15 – Oct 28
- In stock
- 30-day returns · 12-month warranty
- Questions? Call or text (803) 702-1373 or
At a glance
Description
Real flame presence without the chimney, the cleanup, or the permit — plug it in and the room changes.
- Flame technology: 3D water-vapor mist
- Controls: App / smart control
Specifications
| Flame technology | 3D water-vapor mist |
|---|---|
| Controls | App / smart control |
| Power | Plug-in 120V |
| Use | Indoor |
| Warranty | 12 months |
Shipping
- Free shipping across the US on every order, no minimum.
- Order processing: 1–3 business days.
- Transit: 3–10 business days.
- Estimated delivery if you order today: Oct 15 – Oct 28.
- A tracking link is emailed as soon as your order ships.
- We currently ship within the United States only.
Returns & Warranty
- Changed your mind? Return it within 30 days of delivery, unused and in its original packaging (opening the box to inspect it is fine). Email us first for a return authorization and the return address; we reply within one business day. Return shipping for a change-of-mind return is paid by you.
- Large items (fireplaces, fireplace inserts and TV stands) are returned the same way, in their original packaging, with the freight shipment booked and paid by you. Check the dimensions on this page before you order.
- Arrived damaged? Email photos of the item and its packaging within 48 hours of delivery and we ship a free replacement or issue a full refund, your choice.
- A fault later on? The 12-month warranty covers manufacturing defects. The 48-hour window is only for damage in transit; if a fault appears later, email a photo or video of the issue with your order number and we resolve it with a replacement part or unit at no cost.
- You never pay return shipping for a damaged or faulty item.
- Once your return arrives and is inspected, we refund your original payment method within 5–10 business days. Original shipping was free, so nothing is deducted for it.
Start a return or claim at support@embervalehome.com · Full returns policy
Complete the set
Product details
Frequently Asked Questions
How do I control it day to day?
Is the water-vapour flame real fire — is it safe to touch?
Do I need an electrician, a chimney or a gas line?
How much is shipping, and how fast?
Shipping is free anywhere in the US, no minimum. Orders are processed in 1–3 business days, and this item typically arrives in 4–13 business days (order today: about Oct 15 – Oct 28). Your tracking link is emailed as soon as it ships.
What if it arrives damaged or develops a fault?
Damaged on arrival: email photos of the item and its packaging to support@embervalehome.com within 48 hours of delivery and we will ship a free replacement or issue a full refund — your choice.
A fault later on: every product has a 12-month warranty against manufacturing defects. The 48-hour window is only for damage in transit; if a fault appears later, email a photo or video of the issue with your order number and we resolve it with a replacement part or unit at no cost.
You never pay return shipping for a damaged or faulty item.
Can I return it if I change my mind?
Yes — within 30 days of delivery, unused and in its original packaging (opening the box to inspect it is fine). Email support@embervalehome.com with your order number first; we reply within one business day with a return authorization and the return address. Return shipping for a change-of-mind return is paid by you.
Large items (fireplaces, fireplace inserts and TV stands) are returned the same way, with the freight shipment booked and paid by you, so please check the dimensions before you order. Once your return arrives and is inspected, we refund your original payment method within 5–10 business days. Original shipping was free, so nothing is deducted for it.
Is my payment secure?
Checkout is handled by Shopify Payments. Your card details go straight to the processor — we never see or store them.
How do I track my order?
Orders are processed in 1–3 business days, and you will get a tracking link by email as soon as your order ships. The order status page linked in your confirmation email always shows the latest update. Questions? Call or text (803) 702-1373 or email support@embervalehome.com.